Taxis require precise addressing, particularly in out of the way locations
Taxis often have trouble finding remote or out of the way locations, particularly in areas with poor addressing systems. The difficulty is amplified if the customer is also not sure of where they are going. This results in taxi drivers having to phone the intended destination for directions.
Inputting of destinations into taxi apps can be difficult, and giving the pick-up location for phone-only taxi companies is often complicated – even more so if the pick-up point is not easily identifiable by a street address.
There are also problems when the taxi has been unable to get to or find the pick-up location that the customer intended, and then needs to communicate its location to the customer.