We are what3words Limited, a company registered in England and Wales under company number 08430008 and with our registered office at Dewmead House, Hinxworth, Baldock, Herts, SG7 5HD. References to “what3words”, “we”, “us” and “our” are references to what3words Limited.
Amazon Alexa is cloud-based voice service provided by Amazon Digital Services LLC and/or their affiliates (“Amazon”), made available on devices made by both Amazon and third-party device manufacturers (“Alexa-enabled device”, such as the Amazon Echo).
When using the what3words Alexa Ride Skill, you continue to be bound by the Terms and Conditions under which you agreed to upon creating an Amazon Alexa account, as well as any terms and conditions which apply to your Alexa-enabled Device, including: alexa.com/help/terms.
what3words is not responsible for and accepts no liability for any damage to your or any other person’s Alexa-enabled device relating to or resulting from using the what3words Alexa Ride Skill or downloading the Amazon Alexa App.
Uber USA, LLC (or the applicable Uber affiliate responsible for delivering Uber services in your territory) (“Uber”) provides certain transportation booking services. When making an Uber booking using the what3words Alexa Ride Skill, you are using Uber’s services, which are subject to the terms and conditions made available by Uber from time to time at: uber.com/legal/terms/.
what3words is not responsible and accepts no liability in respect of the provision of services to you by Uber or any contractor engaged by Uber to provide you with transportation services.
You will be solely responsible for any payment due to Uber for services provided to you by Uber.
3. USING THE WHAT3WORDS ALEXA RIDE SKILL
In order to use the what3words Alexa Ride Skill you will need to activate it via a smartphone application (the “Amazon Alexa App”). You do not require a what3words customer account. However, you will be required to link your Uber account to your Amazon Alexa account.
The what3words Alexa Ride Skill is available in English in the following territories (subject to the continued availability of the Uber service in those territories): Australia, India, Canada, United Kingdom and United States (“Territories”).
Using the what3words Skill consists of you speaking a command aloud to your Alexa-enabled device, requesting it to order transportation via Uber to a three word address.
what3words will then send back to your Alexa Device the suggested three word address to which you would like to order transportation via Uber.
Before proceeding to book transportation with Uber via the what3words Alexa Ride Skill, your Alexa enabled device will ask you to confirm the three word address you have entered.
Any command given to Alexa from your device will be treated as authorised by you.
In order to use this skill you must: (1) be 18 years or older; (2) have an internet connection (2) have an Alexa enabled-device; (3) have an Uber account; (4) If you are using a GPS enabled device, enable this function so that we are able to suggest the three word address which is closest to your location; (5) allow us to access your device location; (6) be located in one of the Territories when using the what3words Alexa Ride Skill. If you do not agree or cannot comply with these restrictions, then you may not use the what3words Alex Skill.
5. THIRD PARTY SECURITY
Depending on the security settings of your Alexa-enabled device, it may be possible for you to allow others to access to the what3words Alexa Ride Skill. By allowing other users to access and/or use the what3words Alexa Ride Skill, you assume all liability and responsibility for how the what3words Alexa Ride Skill is accessed and/or used. what3words will not be responsible for any use of the what3words Alexa Ride Skill by anybody other than you.
6. PERSONAL DATA
We do not collect any personal data through your use of the what3words Alexa Ride Skill. Whilst we use your current location, or device location, to enable our autosuggest function to suggest the most appropriate three word address , we do not retain this data. In addition, in the absence of any other identifier (such as IP Address or Device ID), this does not amount to personal data. We do not have any way of identifying you as a user of the what3words Alexa Ride Skill.
Amazon may also record your interactions with the what3words Alexa Ride Skill or with Amazon Alexa. Amazon provides information around how handles your personal data within the Amazon Alexa Privacy Notice, as found here: alexa.com/help/privacy.
what3words does not design or manufacture either the Amazon Alexa product or your Alexa-enabled device, and has no control over them. It is possible that Alexa may not hear you properly, may misinterpret what you say, or may say something to you that is different from the information that what3words provided to Alexa in response to your question. what3words therefore accepts no responsibility for any damage, loss, liabilities or injury incurred or suffered by you or by third parties as a result of using the what3words Alexa Ride Skill, including as a result of what3words providing inaccurate, untimely, incomplete or erroneous information. what3words is also not responsible for the accuracy of three word address provided by any third party, which you may choose to request Uber to arrange transportation to.
8. THREE WORD ADDRESSES
While we have made all reasonable efforts to remove potentially offensive words from our three word addresses, we shall not be liable to you for any words, word combinations or word orders which may be offensive, upsetting or annoying in any way or for any reason to you, to anyone receiving those words for any purpose (for example, in communicating the location described by the words in question) or to anyone or anything associated with the location described by those three words.
We do not intend to make changes to words in our list of three word addresses or any three word address, but we cannot rule out that in exceptional circumstances this may be necessary. Accordingly, we reserve the right to change any words in our list of three word addresses and any three word address and shall not be liable to you if any three word address previously supplied ceases to work or for any consequences of such cessation. In the event that we do have to make any changes, we will implement an appropriate transition plan to minimise disruption.
9. ADDITIONAL COSTS
what3words shall not be responsible for any costs associated with using the what3words Alexa Ride Skill including the purchase and use of an Alexa-enabled device, the internet connection or any charge incurred by you through your use of Uber’s services.
10. CHANGES AND MODIFICATIONS
what3words reserves the right to modify or discontinue the what3words Alexa Ride Skill at any time without prior notice. The number and range of services offered via Amazon Alexa may change over time and depend on Amazon’s current offer and availability.
what3words may terminate your access to the what3words Alexa Ride Skill at any time and without notice if you fail to comply with any of terms herein. what3words may also terminate your access to the what3words Alexa Ride Skill if the Skill is no longer available.
what3words accepts no responsibility and liability for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of using the Skill, including as a result of us and/or our partners providing inaccurate, untimely, incomplete or erroneous information. what3words shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
All information is provided “as is”, without any representation as to fitness for any particular purpose and without warranty of any kind, express or implied. The information provided by the skill is for information purposes only, and does not constitute advice of any kind and shall not create any warranty of any kind.