Which Emergency Services accept what3words for 999 and non-emergency calls

How do I use what3words in an emergency?

Find the 3 word address for your current location on the free what3words app for iOS and Android . It works offline – ideal for areas with unreliable data connection.
Share your 3 word address over the phone to the call handler.
The emergency service can then coordinate a response directly to the exact location where help is needed.

What is what3words?

what3words has divided the globe into 3m squares and given each one a unique 3 word address. It means everywhere can be located with just three words. For example ///kite.chats.dine will take you to a precise spot in a field next to the River Ouse in York. what3words is available as a free app for iOS and Android and online map at map.what3words.com. You can find out more about what3words here .

Is my local service using what3words?

The 103 emergency services who have confirmed they are using and accepting 3 word addresses are:

Police

Avon & Somerset Police
Bedfordshire Police
British Transport Police
Cambridgeshire Police
Cheshire Police
Cleveland Police
Cumbria Police
Derbyshire Police
Devon & Cornwall Police
Dorset Police
Durham Police
Essex Police
Gloucestershire Police
Greater Manchester Police
Guernsey Police
Gwent Police
Hampshire Police
Hertfordshire Police
Humberside Police
Isle of Man Police
Jersey Police
Kent Police
Lancashire Police
Lincolnshire Police
Merseyside Police
The Metropolitan Police Service
Norfolk Police
Northamptonshire Police
Nottinghamshire Police
North Yorkshire Police
North Wales Police
Northumbria Police
Police Scotland
South Yorkshire Police
South Wales Police
Suffolk Police
Surrey Police
Sussex Police
Thames Valley Police
Warwickshire Police
West Mercia Police
West Yorkshire Police
Wiltshire Police

Fire & rescue

Avon Fire & Rescue
Bedfordshire Fire & Rescue
Buckinghamshire Fire & Rescue
Cambridgeshire Fire & Rescue
Cheshire Fire & Rescue
Cleveland Fire & Rescue
Cornwall Fire & Rescue
Cumbria Fire & Rescue
Derbyshire Fire & Rescue
Devon & Somerset Fire & Rescue
Dorset & Wiltshire Fire & Rescue
Durham & Darlington Fire & Rescue
East Sussex Fire & Rescue
Essex Fire & Rescue
Greater Manchester Fire & Rescue
Guernsey Fire & Rescue
Hertfordshire Fire & Rescue
Humberside Fire & Rescue
Isle of Man Fire & Rescue
Kent Fire & Rescue Service
Lancashire Fire & Rescue
Leicestershire Fire & Rescue
Lincolnshire Fire & Rescue
London Fire Brigade
Merseyside Fire & Rescue
Mid & West Wales Fire & Rescue
Norfolk Fire & Rescue
North Wales Fire & Rescue
North Yorkshire Fire & Rescue
Northamptonshire Fire & Rescue
Northumberland Fire & Rescue
Nottinghamshire Fire & Rescue
Oxfordshire Fire & Rescue
Royal Berkshire Fire & Rescue
Scottish Fire & Rescue
Shropshire Fire & Rescue Service
South Wales Fire & Rescue
South Yorkshire Fire & Rescue
Staffordshire Fire & Rescue
Suffolk Fire & Rescue
Tyne and Wear Fire & Rescue
Warwickshire Fire & Rescue
West Midlands Fire & Rescue
West Sussex Fire & Rescue
West Yorkshire Fire & Rescue

Ambulance

East Midlands Ambulance Service
East of England Ambulance Service
Isle of Man Ambulance Service
Isle of Wight Ambulance
London Ambulance Service
National Ambulance Service Ireland
North East Ambulance Service
Northern Ireland Ambulance Service
North West Ambulance Service
Scottish Ambulance Service
South East Coast Ambulance Service
South Central Ambulance
South Western Ambulance Service
St John Emergency Ambulance Guernsey
Welsh Ambulance Service
West Midlands Ambulance Service
Yorkshire Ambulance Service

Other Organisations

UK Coastguard

If your local service isn’t on this list, you can reach out and ask them if they’ve heard of what3words. Remember: always gather as much location information as you can in an emergency in case 3 word addresses aren’t accepted.