These Australian emergency services are using what3words to respond to incidents faster. | what3words
05/06/2020

Help Australian emergency services find you faster by learning to share your what3words address.

How to share a what3words address with emergency services

Using the free what3words app

  1. Open the app and tap the Locate Me icon. The what3words address for your current location will be displayed at the top of the screen.
  2. Read out the three words to your emergency call taker. For example if you’re at ///index.home.raft simply say: ‘My what3words address is index home raft
  3. The emergency service will use the what3words address to see exactly where you are and send help.

The what3words app works offline – ideal for areas with unreliable data connection.

What is what3words?

what3words has divided the globe into 3m squares and given each one a unique three word identifier. It means any precise location can be communicated with just three words.

For example ///lemon.plush.downturn will take you to a precise location along the Orange Mountain Road in Queensland. As well as the free app for iOS and Android, what3words is available online at map.what3words.com.

Which services in my state are using what3words?

The following Australian emergency services have confirmed they are using and accepting what3words addresses:

Ambulance Tasmania
New South Wales Police
Northern Territories Police, Fire & Emergency Services
South Australia Ambulance
Tasmania Fire Service
Tasmania Police

If emergency services in your state are using what3words, use our free resources to spread the word in your community and help others be prepared.

If your local service isn’t on this list, you can reach out and ask them if they’ve heard of what3words. Remember: always gather as much location information as you can in an emergency in case what3words addresses aren’t accepted.

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