To find you more easily in an emergency, many UK Emergency Services are encouraging you to share your 3 word address.

How do I use what3words in an emergency?

  1. Find the 3 word address for your current location on the free what3words app for iOS and Android. It works offline – ideal for areas with unreliable data connection.
  2. Share your 3 word address over the phone to the call handler.
  3. The emergency service can then coordinate a response directly to the exact location where help is needed.

What is what3words?

what3words has divided the globe into 3m squares and given each one a unique 3 word address. It means everywhere can be located with just three words. For example ///kite.chats.dine will take you to a precise spot in a field next to the River Ouse in York. what3words is available as a free app for iOS and Android and online map at map.what3words.com. You can find out more about what3words here.

Is my local service using what3words?

The emergency services who have confirmed they are using and accepting 3 word addresses are:


  • Avon & Somerset Police
  • Bedfordshire Police
  • British Transport Police
  • Buckinghamshire Fire & Rescue
  • Cambridgeshire Police
  • Durham Police
  • Gwent Police
  • Hertfordshire Police
  • Humberside Police
  • Nottinghamshire Police
  • Norfolk Police
  • Northumbria Police
  • North Yorkshire Police
  • South Yorkshire Police
  • South Wales Police
  • Suffolk Police
  • West Yorkshire Police

Fire & rescue

  • Avon Fire & Rescue
  • Bedfordshire Fire & Rescue
  • Cambridgeshire Fire & Rescue
  • Cleveland Fire & Rescue
  • Cornwall Fire & Rescue
  • Derbyshire Fire & Rescue
  • Devon & Somerset Fire & Rescue
  • Dorset & Wiltshire Fire & Rescue
  • Durham & Darlington Fire & Rescue
  • Hertfordshire Fire & Rescue
  • Humberside Fire & Rescue
  • Lancashire Fire & Rescue
  • Nottinghamshire Fire & Rescue
  • North Yorkshire Fire & Rescue
  • Norfolk Fire & Rescue
  • Northumberland Fire & Rescue
  • Oxfordshire Fire & Rescue
  • Royal Berkshire Fire & Rescue
  • Suffolk Fire & Rescue
  • South Yorkshire Fire & Rescue
  • Tyne and Wear Fire & Rescue
  • West Yorkshire Fire & Rescue


  • South Western Ambulance
  • Yorkshire Ambulance Service
  • South East Coast Ambulance
  • Thames Valley Air Ambulance


  • UK Coastguard

If your local service isn’t on this list, you can reach out and ask them if they’ve heard of what3words. Remember: always gather as much location information as you can in an emergency in case 3 word addresses aren’t accepted.


Always be prepared. Download the free app now.