Shop & Ship integrates what3words for a better customer experience
The Kingdom of Saudi Arabia is home to more than 23 million internet users, many of whom are avid online shoppers. Online shopping has grown by 1500% in the last decade, but despite high demand for their products, most international e-commerce platforms don’t ship packages to the Kingdom. Aramex’s Shop & Ship delivery platform has made it easy for Saudis to shop online by ordering their items to storage facilities in any of 24 countries, to then be shipped to Saudi for home delivery.
Address information in the Kingdom is often inconsistent and unreliable. To optimise the delivery experience, Shop&Ship has integrated what3words into its platform. Users can now add the 3 word address of their delivery location to their profiles, giving couriers an added layer of accuracy that is highly useful when addresses are incomplete and street and house numbers aren’t clearly displayed.