13/11/2019

To find you more easily in an emergency, many UK Emergency Services are encouraging you to share your 3 word address.

How do I use what3words in an emergency?

  1. Find the 3 word address for your current location on the free what3words app for iOS and Android. It works offline – ideal for areas with unreliable data connection.
  2. Share your 3 word address over the phone to the call handler.
  3. The emergency service can then coordinate a response directly to the exact location where help is needed.

What is what3words?

what3words has divided the globe into 3m squares and given each one a unique 3 word address. It means everywhere can be located with just three words. For example ///kite.chats.dine will take you to a precise spot in a field next to the River Ouse in York. what3words is available as a free app for iOS and Android and online map at map.what3words.com. You can find out more about what3words here.

Is my local service using what3words?

The 81 emergency services who have confirmed they are using and accepting 3 word addresses are:

Police

  • Avon & Somerset Police
  • Bedfordshire Police
  • British Transport Police
  • Cambridgeshire Police
  • Cleveland Police
  • Cumbria Police
  • Dorset Police
  • Durham Police
  • Essex Police
  • Gloucestershire Police
  • Guernsey Police
  • Gwent Police
  • Hampshire Police
  • Hertfordshire Police
  • Humberside Police
  • Jersey Police
  • Kent Police
  • Lancashire Police
  • Lincolnshire Police
  • Nottinghamshire Police
  • Norfolk Police
  • Northamptonshire Police
  • Northumbria Police
  • North Yorkshire Police
  • South Yorkshire Police
  • South Wales Police
  • Suffolk Police
  • Surrey Police
  • Sussex Police
  • West Mercia Police
  • West Yorkshire Police

Fire & rescue

  • Avon Fire & Rescue
  • Bedfordshire Fire & Rescue
  • Buckinghamshire Fire & Rescue
  • Cambridgeshire Fire & Rescue
  • Cleveland Fire & Rescue
  • Cornwall Fire & Rescue
  • Cheshire Fire & Rescue
  • Cumbria Fire & Rescue
  • Derbyshire Fire & Rescue
  • Devon & Somerset Fire & Rescue
  • Dorset & Wiltshire Fire & Rescue
  • Durham & Darlington Fire & Rescue
  • East Sussex Fire & Rescue
  • Essex Fire & Rescue
  • Greater Manchester Fire & Rescue
  • Hertfordshire Fire & Rescue
  • Humberside Fire & Rescue
  • Kent Fire & Rescue Service
  • Lancashire Fire & Rescue
  • Leicestershire Fire & Rescue
  • Lincolnshire Fire & Rescue
  • Merseyside Fire & Rescue
  • Mid & West Wales Fire & Rescue
  • Nottinghamshire Fire & Rescue
  • North Yorkshire Fire & Rescue
  • Norfolk Fire & Rescue
  • Northamptonshire Fire & Rescue
  • Northumberland Fire & Rescue
  • North Wales Fire & Rescue
  • Oxfordshire Fire & Rescue
  • Royal Berkshire Fire & Rescue
  • South Wales Fire & Rescue
  • South Yorkshire Fire & Rescue
  • Staffordshire Fire & Rescue
  • Suffolk Fire & Rescue
  • Tyne and Wear Fire & Rescue
  • Warwickshire Fire & Rescue
  • West Midlands Fire & Rescue
  • West Sussex Fire & Rescue
  • West Yorkshire Fire & Rescue

Ambulance

  • Devon Air Ambulance
  • East of England Ambulance Service
  • East Midlands Ambulance Service
  • South Western Ambulance Service
  • South East Coast Ambulance Service
  • Thames Valley Air Ambulance Service
  • West Midlands Ambulance Service
  • Yorkshire Air Ambulance
  • Yorkshire Ambulance Service

Organisations

  • UK Coastguard

If your local service isn’t on this list, you can reach out and ask them if they’ve heard of what3words. Remember: always gather as much location information as you can in an emergency in case 3 word addresses aren’t accepted.