Guests find their hotel easily with what3words and Legacy Hotels & Resorts
Legacy Hotels & Resorts offers comfortable accommodation in a range of properties across the UK and Southern Spain. Guests can enjoy picturesque manors in the British countryside, unwind in sunny Spain, relax in a variety of spas, and discover lively city centers.
Many rural areas in the UK are poorly addressed, and tourists often struggle to find their way to hotels using long, complicated directions. To make finding its hotels quicker and easier, Legacy Hotels & Resorts now lists the 3 word address for every hotel on its website, and also includes them in booking confirmations. A 3 word address refers to a precise 3m x 3m square, making it far more accurate than a traditional street address. Tourists can type a 3 word address into the free what3words app and get directions to the front door of their hotel through navigation apps like Google Maps and CityMapper.
Andy Townsend, co-founder and CEO of Legacy Hotels, said: “We have hotels across the UK from Sunderland to Southampton, so ensuring that our customers reach our front doors with ease is essential. The relationship with our customers starts the moment they book with us, so the journey they take to the hotel and how we provide directions to them is vitally important to ensure we deliver the best customer experience. what3words is a simple and easy tool that allows our customers to reach us easily, and helps them discover and explore surrounding areas. “
3 word addresses can also be used in any of 14 languages, so guests on their way to the Hotel Cortijo Salinas in Malaga can type the 3 word address ///chalked.thermostat.chase into the app, switch the map language to Spanish, and give their taxi driver the Spanish 3 word address for the same location: ///acreditar.garajes.informar.