How it works

Discover caller’s 3 word address

When a caller struggles to describe their location, ask for their 3 word address. If they don’t know it, send these instructions as an automated message: Visit and enable location services. Tap the ‘my location’ icon and tell us the three words at the top of the screen.

Input a 3 word address

You can now input 3 word addresses from calls directly into STORM, which will add them to the incident notes.

Enable dispatch team devices

Enable responders to transfer the 3 word address from incident notes into the what3words app and navigate to the exact location of an emergency.