Using what3words with SMARTStorm or StormMA control room system
If your control room uses Sopra Steria SMARTStorm or StormMA, you can get what3words integrated directly into your system.
Here’s how to get started
Sign up for a what3words API key
Set up your software
You will find set-up instructions in Software Release Bulletins SRBMA3-24 and SRBMA3-25 from Sopra Steria
Step 3 - Get a 3 word address from a caller
When callers struggle to describe their location, ask for their 3 word address. If they don’t know it, you can send these instructions in an automated text message.
Simply copy this text below:
1. Click on this link or paste into your browser – allow location services.
2. Tap the top right button to get your current location
3. Read the three words given at the bottom of the screen.
Step 4 - Input 3 word addresses
You can now input the 3 word addresses from your calls directly into STORM which will add them to the incident notes.
Step 5 - Enable the what3words app on dispatch team devices
This means they will be able to input the 3 word address from the incident notes into the app to navigate to that exact spot.