Courier delivering a parcel

Get deliveries exactly where you want them

Use a what3words address whenever you place an order. It’s a simple way to tell
couriers exactly where to go, so you can get reliable deliveries every time.

STEP 1
              

Find the 3 words for your delivery location

Search for your delivery location on the free app or online map. Switch to satellite view, zoom in and select the exact 3 metre square to see its what3words address.

Tip: Be as precise as you can – select the exact building entrance or drop-off point.

STEP 2
              

Use it next time you get a delivery

When you place an order, type the what3words address in the delivery notes, or in the what3words box if there is one. You can also give it easily over the phone.

When you type a what3words address, don’t forget the dots between the words: ///filled.count.soap

STEP 3
              

Save it for future use

Click Save to keep your what3words address handy in the app – you’ll need to register with an email address.

Alternatively, note it down and keep it somewhere safe.

Add a what3words address to your delivery app profiles

FAQs

what3words is the easiest way to describe any precise location. It has divided the world into 3m squares and given each one a unique identifier made from three words.

what3words can be used via the free mobile app and the online map at what3words.com. There’s also an API that developers can use to integrate what3words into their own apps and platforms.

Some examples of how people use what3words are: telling friends exactly where to meet, easily entering a precise destination into a ride-hailing app, and giving their precise location over the phone to emergency services.

Businesses in travel, mobility and logistics, as well as some emergency response teams, use what3words to operate more efficiently and provide a better service.

A what3words address works for ground level, just like a street address. Simply give the what3words address for the building entrance, then add the floor and flat or office information. For example, what3words HQ is at ///filled.count.soap on the third floor, Studio 301.

Around 75% of the world suffers from inconsistent, complicated, poor or no addressing systems. In total 4 billion people around the world don’t have an address. But even in the countries in the world where addressing works okay, it’s far from perfect. For example: there are eight different Lonsdale Roads around London, a lot of houses don’t have numbers, an address can’t tell you the correct entrance to a large building, and in unfamiliar countries the addressing can be difficult to understand. what3words is perfect for these situations, and for the frequent moments when you need to talk about somewhere that doesn’t actually have a street address.

You can decide to use whichever 3 word address appeals to you most, for aesthetic or practical reasons. People will often choose a combination of words that they particularly like, or the address of the 3m x 3m square covering a specific useful point, e.g. the front door, side gate or parking space.