Deliver a better customer experience
People use what3words every day to meet up, tell emergency services where they need help and get deliveries exactly where they want them.
Give customers an easy way to communicate specific delivery locations so you and your partners can offer faster, more accurate and highly reliable deliveries – anywhere in the world.
Improved customer satisfaction
It’s easy for people to say exactly where they want their packages – a safe location for contact-free delivery for example – and you can guarantee their orders find them first time every time.
More efficient operations
Your packages find their destination first time every time, reducing churn, CO2 emissions, customer queries, redelivery attempts and the costs associated with them.
An ecosystem built by leading businesses
what3words is a global addressing standard available in 47 languages. It is being used by thousands of businesses around the world to deliver faster, operate more efficiently, easily locate assets and improve customer experience.
A simple, flexible integration
You can add a what3words field to user Account pages, at checkout or wherever you capture customer address information. The what3words address can then be passed to last-mile delivery partners.
1. Customers provide the what3words address for their delivery location at checkout.
2. The 3 words can be passed on for delivery and used in any route optimisation or logistics tool.
3. Your delivery partner knows exactly where to drop packages off.