Shippers, including online retailers, can now collect precise what3words addresses from customers and pass them on to DPD in the shipping data.
Having a what3words address improves the time spent in the last mile looking for the delivery location, helping deliveries arrive on time.
A what3words address helps the courier find the precise delivery destination meaning they deliver exactly where you want them to.
Customers can be reassured their packages will arrive on time, exactly where they want them, within their pre-advised one hour time slot.
Address captured
Retailers get precise what3words addresses from customers at checkout.
Location shared
The what3words addresses can be passed on to DPD in the shipping data.
Packages delivered
Your DPD driver delivers your parcel to that exact front door, entrance or delivery bay.
Add a what3words address field to your checkout page using our dedicated platform plugins and API documentation .
We’re happy to help with this. Please reach out using the form above .
You can easily add a what3words field to your online checkout through an address validation software partner or using one of the what3words plugins available for major e-commerce platforms including Shopify, Big Commerce, Woo Commerce, and Adobe Commerce (Magento). Explore the full range of what3words-enabled software tools here .
If you’d like to get started with the what3words API, check out our API documentation .
what3words is the easiest way to describe any precise location. It has divided the world into 3 metre squares and given each one a unique identifier made from three words, making it easy for customers to enter exact drop-off points at checkout, as well as the street address.
People can find a what3words on the free mobile app and the online map at what3words.com. There’s also an API that developers can use to integrate what3words into their own apps and platforms.
Some examples of how people use what3words are: telling friends exactly where to meet, easily entering a precise destination into a ride-hailing app, and giving their precise location over the phone to emergency services.
Businesses in travel, mobility and logistics, as well as some emergency response teams, use what3words to operate more efficiently and provide a better service.
You can find handy step-by-step instructions on how to use the what3words app here .
DPD now accepts what3words addresses from shippers which means the shipper can capture what3words addresses from their customers and send it to DPD in the shipping data.
If you are a DPD client or technology partner who has a DPD EDI or API integration, or use bulk upload via myDPD, you can offer your end customers the ability to provide their what3words address and automatically pass it to DPD in the shipping data. Please speak to your DPD Account Manager who will be able to advise on how you can pass on what3words addresses via your integration.
With a what3words address, customers can specify an exact entrance, drop-off point, or any 3 metre location for their deliveries. It’s much more precise than a street address which identifies an entire building, helps couriers know exactly where to go, and makes deliveries more reliable.
Find out more about using what3words for deliveries and e-commerce here .
Yes! You can discover the logistics carriers and software providers who are using what3words to improve efficiencies and a better end-to-end delivery experience around the globe, here .
A what3words address works for ground level, just like a street address. Simply give the what3words address for the building entrance, then add the floor and flat or office information. For example, what3words HQ is at ///filled.count.soap on the third floor, Studio 301.
We can help tell your customers about what3words and drive its use on your page: check out our Communications Hub to get started.
Many logistics providers and retailers around the world accept what3words addresses: check out the full list .