Benefits
deliveryman handing small parcel to lady

Improved customer satisfaction

It’s easy for people to say exactly where they want their packages – a safe location for contact-free delivery for example – and you can guarantee their orders find them first time every time.

AO delivery van outside home at what3words address cook.porch.fuels

More efficient operations

Your packages find their destination first time every time, reducing churn, CO2 emissions, customer queries, redelivery attempts and the costs associated with them.

An ecosystem built by leading businesses

what3words is a global addressing standard available in 47 languages. It is being used by thousands of businesses around the world to deliver faster, operate more efficiently, easily locate assets and improve customer experience.

Laptop-online-shopping-checkout-page

A simple, flexible integration

You can add a what3words field to user Account pages, at checkout or wherever you capture customer address information. The what3words address can then be passed to last-mile delivery partners.

How it works

1. Customers provide the what3words address for their delivery location at checkout.

2. The 3 words can be passed on for delivery and used in any route optimisation or logistics tool.

deliveryman moving boxes towards a 3 word address

3. Your delivery partner knows exactly where to drop packages off.

FAQs