Offer smoother rides with what3words
Ride-hailing, chauffeur and taxi companies around the UK use what3words so their customers can specify exact drop-off and pick-up spots. Trips take less time, customers have a better experience and drivers know exactly where to go.
Be an innovator
Everywhere has a what3words address
Whether its a specific stadium entrance or a rural home, every 3 metre square in the world has a unique what3words address, making it easy for customers to specify any precise drop-off or pick-up location.
Integrate with what3words
To build what3words into your passenger apps and web booker tools, speak to the team and they’ll help you set it up.
Communicate to your audience
Once you are set up, let your customers know they can use what3words. Use the ready-made marketing assets available on our communication Hub.
Hear from our partners
CEO at Cordic
“There’s nothing more frustrating than getting lost trying to find a meet-up and missing out or arriving late and stressed. We have built this integration to enable using what3words addresses with our systems so that our community can find exactly where they need to be with no confusion.”
CEO at Addison Lee
“Our partnership with what3words will give us the extra accuracy to get our customers and deliveries to the exact right location – whether that’s the right office doors for your job interview or the right gift to the deliveries entrance.”
Digital Marketing Manager at Albatross Cars
“what3words is a game-changing tool that’s actually making us money! The recent Download Festival is a great example. We were able to take double the number of bookings during the festival just because of what3words. Drivers are finding customers 15 minutes tops rather than wasting all that time driving around trying to find them – in the past this could take an hour! For me, it’s a no brainer and I don’t know why everyone isn’t using it!!”
Available through software providers
Chauffeur operators using this software can now enter a what3words address into a dedicated field, and calculate distance and time. what3words capability is available by signing up for an API key adding it to the setup parameters. For full instructions, click here .
Meet the businesses using what3words
The UK’s only fully electric black cab fleet can navigate to any 3 metre square in London now that customers can use a what3words address in Sherbet’s passenger app.
Essex’s largest Taxi and Private Hire company teams up with what3words to further ease customers booking process and to deliver a safe, sustainable and prompt service.
The booking app and website allows people to enter a what3words address in the search bar to find nearby cab companies.
London’s largest premium private hire business and same day courier operation has integrated what3words into its booking tools.
This all-electric chauffeur service powered by Jaguar Land Rover accepts what3words addresses in its pick-up and drop-off fields.
The taxi service based in North Yorkshire uses what3words to ensure rides always exceed customer expectations.
Share your details to find out how you can improve customer experience with what3words.
Sharing a what3words address with others is quick and simple.
From the free what3words app:
1. Find a what3words address.
2. Tap
Share
.
3. Select the app you want to use.
Tip: To remove the default explainer text when you share:
1. Tap the
menu icon
in the top corner of your screen.
2. Go to
Settings
and tap
Share Settings
.
3. Tap to toggle
Explainer text
off. You can also change other sharing settings including language and location information.
From the online map at what3words.com
Select the square you wish to share, then click Share in the address bar. You’ll see a preview of what will be shared, and you can change this using Customise Share Settings . Select from the options to share the what3words address e.g. social media, email or by copying and pasting.
Many people already know the what3words address for their front door, so are ready to enter it, just like a street address.
Anyone can find a what3words address via the online map at what3words.com or the free what3words app. They should first search the street address, then select the exact 3m square of their pick-up or drop-off location – often a specific entrance.
We recommend using social media and newsletters to encourage customers to find and use their what3words address when booking a ride with you. You’ll find handy resources here .
You can find a list of highlights from taxi, private hire and ride-hailing publications below:
