Improve customer experience

Customers expect a quick and hassle-free service. With precise what3words addresses, couriers know exactly where to deliver. It’s easier to predict delivery times, so customers receive a more accurate ETA and get their packages on time.

Increase efficiencies

Using what3words addresses for city deliveries can reduce delivery times in the last mile by up to 42%, meaning faster delivery fulfilment and savings on mileage.¹

With confirmed, highly accurate location information, more first-time deliveries are successful.

¹Aramex & what3words 2017 pilot study.

Make seamless international deliveries

what3words’ global addressing standard makes it easy for customers to enter any delivery location in the world. Available in 45+ languages and optimised for OCR scanning, what3words makes delivery across countries smooth and facilitates the flow of goods between developed and emerging economies.

Always accurate delivery points

Globally, 70% of addresses don’t lead to the front door of a property² and new builds take time to appear on maps. With what3words, customers can refer to a specific door, entrance or safe place to leave their package with great accuracy and little room for error.

²OnePoll & what3words white paper
How it works

Customers enter their what3words address at checkout on e-commerce platforms, which are then passed on to logistics partners.

Our tech converts the what3words address to GPS coordinates for use in route optimisation or delivery software.

Drivers navigate to their exact destination, reducing delayed or failed deliveries in the last mile.