ShipEngine & what3words enhance online delivery experiences

what3words provides a simple way to communicate precise location. Every 3 metre square in the world has been given a unique address made of 3 random words: a what3words address. For example, the what3words address for what3words’ London headquarters is ///filled.count.soap . what3words makes it simple for customers to pinpoint a precise delivery location and for delivery drivers to know exactly where to drop off parcels. Accepting what3words addresses at checkout helps improve last-mile delivery efficiencies and improves the e-commerce experience.

ShipEngine’s API simplifies and streamlines shipping for businesses by offering an integration with over 100 carriers. Designed to integrate easily with existing systems, businesses can reduce delivery costs, improve, optimise shipping operations and increase customer satisfaction. Adding what3words location technology to its platform enables efficient, consistent and highly accurate deliveries to be made, ultimately elevating the consumer delivery experience.

Rafael De La Vega, SVP Global Carriers and Partnerships at Auctane, ShipEngine’s parent company: “In today’s increasingly competitive market, the importance of getting delivery right has never been greater. Our new what3words integration provides an innovative solution to improving the success of deliveries, regardless of where the parcel is being sent. Partnering with what3words allows us to offer our carriers and logistics partners the ability to receive a what3words address from an e-commerce seller at the same time as other necessary logistics information. Our latest research found that 45% of UK consumers would be less likely to shop with a brand in future if their package was lost. Not only does our integration with what3words enable more accurate deliveries, but it also enhances the experience for consumers and provides them with an incentive to become repeat customers.”

Chris Sheldrick, Co founder & CEO of what3words adds: “what3words is fast becoming a standard in the e-commerce and logistics space, reducing delivery times for our partners and ensuring parcels arrive exactly where they need to go. This integration will go a long way in supporting ShipEngine’s mission to support scaling businesses, providing them with logistics solutions that allow them to focus their time, energy, and resources on what matters most.”

To find out more about the partnership and how ShipEngine’s API can help you with your shipping needs, click here .