what3words for small businesses
With precise what3words addresses you can help customers find your business easily and locate delivery spots and worksites quickly, saving time and money.
What is what3words?
How it works
Every 3 metre square in the world has been assigned a unique combination of 3 words.
Every entrance, business and worksite has a what3words address.
The free what3words app helps you find, save and share exact locations.
Benefits
Help customers find your business
Use a what3words address to tell them exactly
where your entrance or pop-up business is.
They’ll always get to the right place.
Always find your customers
Ask them to give a what3words
address so you can find them faster.
You’ll save time, fuel, and avoid
frustrating phone calls.
Find worksites easily
Save assets and worksite locations on the free
what3words app so they’re easy to find later or
share with coworkers. You and your team will
always find job locations.
Join thousands of small businesses using what3words
‘what3words is the perfect way to help folk find us.’
Langham Brewery
‘what3words cut overall delivery times by 10 to 15%.’
Bean 14 Coffee
‘what3words is a much simpler, more reliable solution.’
Maydencroft Agricultural Solutions
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FAQs
Most of our customers live in very rural locations, will the what3words app still work if connection is limited?
Without phone signal, the app functions the same as when you have no data connection: you can view the location of any what3words address you enter. You can also navigate to it using compass mode.
To share a what3words address over the phone or in a text message you need phone signal. To load maps, or share in other apps or social media, you need a data connection.
Watch our CEO Chris explain how what3words works offline here .
How much does it cost to use what3words?
The what3words app is free for everyone to download and use, as is our online map at what3words.com
My e-commerce store runs on a different platform to your plugins, can I still use what3words?
As long as your e-commerce platform allows for customisation of your checkout page, we recommend using our JavaScript Autosuggest Component. This just involves adding a script and an HTML element to the page. See this tutorial for help .
Alternatively, you can ask customers to enter their what3words address in the ‘Delivery instructions’ field at checkout, with the wording ‘Add any additional information for the driver or a what3words address’. While it’s a good option, you will not benefit from the AutoSuggest technology, so we recommend a full integration for the best results.
For help from our e-commerce team, enter your email address here and we’ll be in touch.
How is what3words different to sharing a pin or GPS coordinates?
A location pin is impossible to describe over the phone or radio, to write down, or to enter into a speech recognition system. what3words offers a more flexible way to pass location information between people and machines or devices, online or offline.
You can find handy step-by-step instructions on how to use the what3words app here: http://what3words.com/how-to-use-the-what3words-app