Add a what3words address field to your checkout page so customers can give a precise delivery location.
Available for all major e-commerce platforms.
what3words e-commerce plugins
How it works
Your customer enters a what3words address at checkout.
It is converted to GPS coordinates for use in standard navigation apps.
The courier is directed to the exact delivery location.
Benefits
Reduce queries and delivery issues
With deliveries completed faster and to the correct locations, your customer service team will receive fewer questions from customers.
Capture precise delivery information
Adding a what3words address field to your checkout gives your customers an easy way to indicate specific entrances and safe places.
Get started easily and customise
With plugins available on all major platforms, it’s simple to integrate what3words. You’ll also find options for tailoring to your specific business needs.
Get started
FAQs
Which e-commerce platforms can I add a what3words field to?
what3words plugins are available for all major e-commerce platforms, including Magento 1, Magento 2, WordPress, Opencart, Shopify, JQuery, Woocommerce, Aero Commerce and Cubecart.
How do my customers find their 3 word address?
It’s easy for customers to find the 3 word address of their front door by visiting what3words.com or downloading the free what3words app. First, they need to enter their street address. Next, they can zoom in, switch to satellite view and select the square that’s closest to their preferred delivery entrance. Their 3 word address will display on the screen.
How are 3 word addresses checked to ensure they are entered correctly?
People make errors – lots of errors – and what3words is optimised to recognise and correct mistakes by both the sender and receiver of a 3 word address. The what3words AutoSuggest system picks up errors in spelling, typing, speaking, mishearing and misremembering 3 word addresses.
We have shuffled all of our similar sounding 3 word locations as far away from each other as possible, so we can use your location to intelligently guess where you meant. With street addresses, similar sounding addresses are near enough to each other that it can be very confusing, and often leads to huge delays whilst people work out what has gone wrong and what the right address actually is.
You can see our AutoSuggest system in action on our website or in our apps, and in some of our partners’ apps: when you type in a 3 word address our AutoSuggest system will prompt you with clever suggestions to help you get it right every time.
How do logistics companies use a 3 word address to deliver to customers?
Our technology converts 3 word addresses to GPS coordinates for use in navigation systems, route optimisation or delivery software. With highly accurate addresses, drivers can navigate directly to their exact destination, which can reduce delivery times in the last mile by up to 42%, meaning faster delivery fulfilment and savings on mileage.
Can the 3 word address field be customised?
The appearance and functionality of the 3 word address field can be customised in each plugin’s administration page. Features including country clipping, number of suggested results and placeholder text can be adjusted too.
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